The SARS CoV-2 (COVID-19) pandemic and its aftermath fundamentally changed the way that healthcare
is delivered to medically underserved populations. The urgency to deliver needed care during the pandemic
led to nearly 30% of all medical visits provided via telemedicine platforms, representing a twenty-three-fold
increase compared to pre-pandemic visits. Telehealth usage remains above pre-pandemic levels , particularly
across surgical specialties indicating a normalization in the remote delivery of medical care. Healthcare
settings are redesigning their care delivery structures to embrace hybrid models of remote and in-person care,
taking advantage of an increased flexibility for HIPAA compliant technologies by the Department of Health and
Human Services.
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- Designing equitable telehealth solutions for outpatient surgical care in a safety-net population: a human-centered design approach
Designing equitable telehealth solutions for outpatient surgical care in a safety-net population: a human-centered design approach
Publication Year: 2025
Contributing Organisation: University of California Berkeley.
Authors: Lara Z. Chehab, Diyah Mettupalli, and Jenny R. Cevallos
Learning Themes: Digital Health
Downloads: 1
