A human-centered designed outreach strategy for a youth contraception navigator program

Publication Year: 2022
Contributing Organisation: Indiana University School of Medicine
Authors: Tracey A. Wilkinson, Bridget Hawryluk, and Courtney Moore
Learning Themes: Adolescent Insights
Increased contraception access for all people and, in particular, young people reduce the unintended pregnancy rate and downstream effects on health and well-being . Approaches to increase access focus on clinical
processes that remove economic and logistic barriers for patients as well as increase clinician’s knowledge and technical skills . Additional efforts focus on diversifying points of entry into clinical care, such as school-based
health centers, digital interventions within clinical settings, mobile health units and utilizing peer health educators  These efforts to improve access are critical but tend not to address the holistic set of barriers each young person faces throughout contraception navigation, access, and use. Young people often lack adequate support for overcoming barriers to obtaining contraception prior to, within and after interactions with clinical care. The current landscape of contraception care and the information that adolescents receive within schools can lack comprehensiveness or may be insufficiently evidenced based . A human-centered design (HCD) approach was used to create a navigator program to help young people in the state of Indiana overcome patient-specific barriers to contraception access .

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