Artificial intelligence technologies and compassion in healthcare: A systematic scoping review

Publication Year: 2023
Contributing Organisation: Kingston University London
Authors: Elizabeth Morrow, Cindy Mason, and Fiona Ross
Learning Themes: Digital Health
Tags: Artificial intelligence (AI), Compassionate healthcare, Empathy, Healthcare Technology
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Advances in artificial intelligence (AI) technologies, together with the availability of big data in society, creates uncertainties about how these developments will affect healthcare systems worldwide. Compassion is essential for high-quality healthcare and research shows how prosocial caring behaviors benefit human health and societies. However, the possible association between AI technologies and compassion is under conceptualized and underexplored.

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