Scaling the Impact of HCD Solutions

Scaling the Impact of HCD Solutions

What does scale mean in the context of human-centered design solutions? In scale, solutions find ways to have a greater impact by maximizing the resources available. As such, social solutions at scale are focused on the problem they are addressing rather than simply...
Measuring a ‘Moving Target’- Designing evaluations for adaptive programs

Measuring a ‘Moving Target’- Designing evaluations for adaptive programs

HCD has a unique ability to bring new ideas to entrenched problems, integrate multiple stakeholder perspectives, and bring in a strong human lens. Differences between conventional evaluation approaches and the inherent fluidity that is required for HCD and adaptive implementation invariably makes it challenging for practitioners to think about how to best evaluate HCD or adaptive programs.