Engaging patients to improve quality of care: a systematic review
This evaluation summary identifies the strategies and contextual factors that enable optimal engagement of patients in the design, delivery, and evaluation of health services.
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This evaluation summary identifies the strategies and contextual factors that enable optimal engagement of patients in the design, delivery, and evaluation of health services.
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Human-Centred Design In The Field
Add To FavouritesHuman-Centred Design In The Field
This handbook is designed to illustrate how human-centred design practices at UNICEF have lead to innovative and impactful outcomes for young people. From redesigning products and services, to building much-needed capacity in country offices, we hope that by showcasing these initiatives you will be inspired to integrate a human-centred approach in developing and scaling new solutions for every child.
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Conference Report Young Designer’s Global Conference
Add To FavouritesConference Report Young Designer’s Global Conference
This is a report of the first conference organised by and for young people engaged as designers in the Adolescent360 projects across Kenya, Nigeria, and Tanzania. The report outlines the agenda for the two-day online conference on Meaningful Youth Engagement, with information on what was discussed in each session. It highlights insights on MYE from attendee’s own experiences, and offers reccommendations on the promotion and improvement of MYE. This resource can offer good guidance for implementers, designers, youth, and evaluators seeking to practice MYE in HCD+ASRH programs.
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Integrating Human-Centered Design in a Multidisciplinary Effort to Address Provider Bias: A Summary of the Beyond Bias Experience
Add To FavouritesIntegrating Human-Centered Design in a Multidisciplinary Effort to Address Provider Bias: A Summary of the Beyond Bias Experience
With an aim to expand the knowledge base of application of HCD in global health programs, the Beyond Bias project has documented, in a three-part series, its experience using HCD in a multidisciplinary approach to develop effective, scalable adolescent and youth sexual and reproductive health interventions. The briefs cover programmatic challenges and opportunities, outline salient ideas and concepts that were generated and tested, share key insights on provider bias, and present the finalized intervention design.
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Pursuing Youth-Powered, Transdisciplinary Programming for Contraceptive Service Delivery across Three Countries: The Case of Kuwa Mjanja in Tanzania
Add To FavouritesPursuing Youth-Powered, Transdisciplinary Programming for Contraceptive Service Delivery across Three Countries: The Case of Kuwa Mjanja in Tanzania
A360’s Kuwa Mjanja (Be Smart) is an innovative program that delivers life skills and contraceptive counseling sessions—tailored to and branded for the unique needs of the girls served. It’s a girl-powered call to action that seeks to reframe the narrative about girls, and contraception. This technical brief analyzes A360’s strategy and lessons learned to date, presenting a case study of the A360 experience in Tanzania, and offers considerations for how a girl-centered approach to contraception can address gaps in adolescent sexual and reproductive health in future settings.
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The Dapivirine Ring design guide: Human-Centered Design Research to Increase Uptake and Use
Add To FavouritesThe Dapivirine Ring design guide: Human-Centered Design Research to Increase Uptake and Use
This publication is useful for implementers and other stakeholders, introducing readers to a set of tested HCD concepts and tools that can be customized to the local context and integrated into programming. It gives an overview of design concepts and how they were developed through user research, journey mapping, and persona development. Second, a supplementary asset library provides resources such as editable templates and supporting visuals for select concepts. These assets are a starting point for individuals to adapt existing concepts according to the needs of the communities and stakeholders served.
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HCD for adolescent services
Add To FavouritesHCD for adolescent services
The presentation explores the Human Centered Design methods A360 employed during its design phase and the resulting insights that emerged. The presentation further captures process evaluation findings – led by A360’s external third-party evaluator Itad – while offering a deep dive into A360’s experience for rural, married girls in Ethiopia and peri-/urban married and unmarried girls in Tanzania.
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Youth Engagement Plan – PSI Ethiopia
Add To FavouritesYouth Engagement Plan – PSI Ethiopia
This guidance document captures how PSI Ethiopia engaged youth as Young Designers in the Adolescent 360 program. It provides practitioners with a comprehensive list of considerations when planning for youth (including a workplan template).
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A Girl with a Plan! Reimagining Contraceptive Services with and for Adolescent Girls in Ethiopia, Nigeria and Tanzania unlocks hope… and rapid contraceptive uptake
Add To FavouritesA Girl with a Plan! Reimagining Contraceptive Services with and for Adolescent Girls in Ethiopia, Nigeria and Tanzania unlocks hope… and rapid contraceptive uptake
This brief highlights how the A360 blueprint developed from insights gathered in Ethiopia (Smart Start), Nigeria (9ja Girls) and Tanzania (Kuwa Mjanja), were not only used to reframe messaging around contraceptive use, but also applies the design mindset of empathy in developing solutions tailored to meet a wide array of girls with unique needs. It presents case examples of this based on the three countries, outlining approaches used to engage, inspire and serve adolescent girls.